Effective Date: 25th June 2024

Thank you for choosing Shadi/Nikah Service (“we,” “us,” “our”). This Refund Policy outlines the terms under which you can request a refund for the one-time registration fee paid to access our account creation and profile building services. Please review this policy carefully.

1. Eligibility for Refunds

Refunds for the one-time registration fee are available under the following conditions:

1.1. Cancellation within 14 Days
If you decide to cancel your registration within 14 days of your initial payment and have not created or completed your profile, you are eligible for a full refund. To request a refund, contact our support team at info@shadinikah.com within the 14-day period. Refund requests made after 14 days from the initial payment will not be eligible for a refund.

2. Refund Process

To request a refund, please follow these steps:

Contact our support team at info@shadinikah.com with your account details and the reason for your refund request.
Provide any necessary information or documentation required to process your request.
Refunds will be processed using the same payment method used for the initial registration fee. Please allow minimum of 14 business days for the refund to be credited to your account.

3. Contact Information

For questions or concerns regarding this Refund Policy or to request a refund, please contact us at info@shadinikah.com.

Thank you for your understanding and for choosing Shadi/Nikah Service. We are dedicated to providing you with excellent support and a smooth experience in creating and building your profile.